Overview
About this service
Grief and low mood can make even ordinary days feel heavy. We offer a compassionate space to talk, to understand what you are experiencing, and to find ways of moving forward at your own pace.
Our psychosocial support complements — and does not replace — medical care. Where symptoms of depression may need clinical assessment or medication, we help you access appropriate professionals.
Who this service is for
- Individuals experiencing persistent low mood
- People grieving the loss of a loved one
- Families coping with loss together
- Workplaces and schools after a death in the community
Common challenges we address
- Persistent sadness, emptiness or loss of interest
- Complicated or prolonged grief
- Withdrawal from family, friends or work
- Difficulty adjusting after loss
How the service is delivered
- IndividualOne-on-one sessions
- FamilySessions with family members
- GroupFacilitated group sessions
- RemoteTelephonic or online
Psychosocial support is delivered in-house by Libalele. Specialist clinical elements are provided through referral to appropriately qualified and registered professionals.
Assessment and engagement process
- 1
First contact
Reach out by phone, email or our enquiry form. We respond promptly and confidentially.
- 2
Initial conversation
A practitioner listens to your situation and explains the options available.
- 3
Assessment
We explore needs, strengths and any risks to agree the most appropriate support.
- 4
Support plan
Together we agree goals, session format and frequency.
- 5
Review and follow-up
Progress is reviewed, and referral or continued support is arranged where needed.
Expected support pathways
- Individual supportive counselling
- Bereavement support groups
- Family grief sessions
- Referral for clinical assessment where indicated
Referral arrangements
Where a need falls outside the scope of psychosocial support — for example, where a clinical diagnosis, medication or specialist treatment may be required — we provide access to our referral network of psychologists, medical practitioners, clinics and crisis centres and, with your consent, help coordinate that hand-over.
Frequently asked questions
Can you diagnose depression?
No. We provide psychosocial support. A diagnosis of depression must be made by a registered medical or psychological professional, and we can help you access one.
Is there a time limit on grief?
No. Grief is personal. Support is available whenever you need it, whether the loss is recent or not.
Is what I share kept confidential?
Yes. Confidentiality is central to our practice. Information is shared only with your consent, or where the law requires disclosure to protect you or someone else from serious harm.
Enquire
Ask about Depression and Bereavement Support
Leave your details and we will contact you confidentially to discuss how we can help.