Overview
About this service
Psychosocial support recognises that wellbeing is shaped not only by how we think and feel, but also by our relationships, circumstances and communities. Our services address these dimensions together.
We work with individuals, families and groups to understand what is happening, identify strengths, and build practical plans for stability and growth — linking people to further resources where needed.
Who this service is for
- Individuals facing personal or social difficulties
- Families under strain
- Communities affected by shared hardship
- Institutions seeking structured psychosocial care for their people
Common challenges we address
- Stress, emotional distress and difficulty coping
- Trauma, grief and loss
- Relationship and family challenges
- Recovery from abuse
- Social isolation and life transitions
How the service is delivered
- IndividualOne-on-one sessions
- FamilySessions with family members
- GroupFacilitated group sessions
- On-siteAt your school or workplace
- RemoteTelephonic or online
Psychosocial support is delivered in-house by Libalele. Specialist clinical elements are provided through referral to appropriately qualified and registered professionals.
Assessment and engagement process
- 1
First contact
Reach out by phone, email or our enquiry form. We respond promptly and confidentially.
- 2
Initial conversation
A practitioner listens to your situation and explains the options available.
- 3
Assessment
We explore needs, strengths and any risks to agree the most appropriate support.
- 4
Support plan
Together we agree goals, session format and frequency.
- 5
Review and follow-up
Progress is reviewed, and referral or continued support is arranged where needed.
Expected support pathways
- Individual counselling
- Trauma, grief and abuse-recovery support
- Ongoing psychosocial support plans
- Linkage to community and social resources
- Coordinated referral to specialist services
Referral arrangements
Where a need falls outside the scope of psychosocial support — for example, where a clinical diagnosis, medication or specialist treatment may be required — we provide access to our referral network of psychologists, medical practitioners, clinics and crisis centres and, with your consent, help coordinate that hand-over.
Frequently asked questions
Is psychosocial support the same as a psychological diagnosis?
No. Psychosocial support helps you understand and manage your situation. It is not a clinical diagnosis. Where a formal assessment is needed, we refer you to a registered professional.
How do I know if this service is right for me?
If you are struggling to cope and are not sure where to begin, this is a good starting point. Our initial conversation will help identify the most appropriate support.
Is what I share kept confidential?
Yes. Confidentiality is central to our practice. Information is shared only with your consent, or where the law requires disclosure to protect you or someone else from serious harm.
Enquire
Ask about Psychosocial Services
Leave your details and we will contact you confidentially to discuss how we can help.