Specialised service

Youth and Educational Support

Psychosocial support for learners and students across the education journey.

Overview

About this service

Young people face academic, social and personal pressures at a critical stage of life. We support learners and students individually and through institutional programmes at schools, TVET colleges and universities.

Our support includes school dropout prevention, behavioural intervention and academic stress support, while equipping staff to recognise and respond to students who need help.

Who this service is for

  • Learners and students
  • Schools, TVET colleges and universities
  • Student support and residence staff
  • Parents and caregivers

Common challenges we address

  • Academic pressure and examination stress
  • Risk of school dropout
  • Behavioural difficulties
  • Adjustment to college or university life
  • Peer, relationship and identity challenges
  • Exposure to violence, substance use or loss

How the service is delivered

  • IndividualOne-on-one sessions
  • GroupFacilitated group sessions
  • On-siteAt your school or workplace
  • RemoteTelephonic or online

Psychosocial support is delivered in-house by Libalele. Specialist clinical elements are provided through referral to appropriately qualified and registered professionals.

Assessment and engagement process

  1. 1

    First contact

    Reach out by phone, email or our enquiry form. We respond promptly and confidentially.

  2. 2

    Initial conversation

    A practitioner listens to your situation and explains the options available.

  3. 3

    Assessment

    We explore needs, strengths and any risks to agree the most appropriate support.

  4. 4

    Support plan

    Together we agree goals, session format and frequency.

  5. 5

    Review and follow-up

    Progress is reviewed, and referral or continued support is arranged where needed.

Expected support pathways

  • Individual student support
  • Group workshops and life-skills sessions
  • Staff capacity building
  • Referral to specialist services

Referral arrangements

Where a need falls outside the scope of psychosocial support — for example, where a clinical diagnosis, medication or specialist treatment may be required — we provide access to our referral network of psychologists, medical practitioners, clinics and crisis centres and, with your consent, help coordinate that hand-over.

Frequently asked questions

Do you offer on-campus support?

Yes. Institutional programmes can include scheduled on-campus support days, subject to agreement.

Is what I share kept confidential?

Yes. Confidentiality is central to our practice. Information is shared only with your consent, or where the law requires disclosure to protect you or someone else from serious harm.

Enquire

Ask about Youth and Educational Support

Leave your details and we will contact you confidentially to discuss how we can help.

Please enter your name.

Please enter a valid email address.

Please enter a valid South African phone number.

A brief note is enough. Please don’t include detailed health or personal information — we will discuss this privately when we contact you.

Thank you — your message has been received. A member of our team will contact you shortly. If you need to talk sooner, please call us.