Overview
About this service
Exposure to violence, accidents, loss or other distressing events can have a profound effect. Early, structured support helps people make sense of what happened, normalise their reactions and access further help where needed.
Our trauma debriefing and crisis intervention services include emergency response support, group debriefing and individual follow-ups for workplaces, schools and communities after critical incidents. Support is arranged directly with our team. If anyone is in immediate danger, call 112 first.
Who this service is for
- Survivors of crime, violence or accidents
- Employees exposed to workplace incidents
- Learners and staff after school-based incidents
- Communities affected by shared trauma
Common challenges we address
- Shock, anxiety and intrusive memories
- Difficulty sleeping, concentrating or returning to routine
- Grief following sudden loss
- Team or community distress after an incident
How the service is delivered
- IndividualOne-on-one sessions
- GroupFacilitated group sessions
- On-siteAt your school or workplace
- RemoteTelephonic or online
Psychosocial support is delivered in-house by Libalele. Specialist clinical elements are provided through referral to appropriately qualified and registered professionals.
Assessment and engagement process
- 1
First contact
Reach out by phone, email or our enquiry form. We respond promptly and confidentially.
- 2
Initial conversation
A practitioner listens to your situation and explains the options available.
- 3
Assessment
We explore needs, strengths and any risks to agree the most appropriate support.
- 4
Support plan
Together we agree goals, session format and frequency.
- 5
Review and follow-up
Progress is reviewed, and referral or continued support is arranged where needed.
Expected support pathways
- Emergency response support after critical incidents
- On-site group debriefing
- Individual follow-ups and counselling
- Monitoring for ongoing distress
- Referral for specialist trauma treatment where indicated
Referral arrangements
Where a need falls outside the scope of psychosocial support — for example, where a clinical diagnosis, medication or specialist treatment may be required — we provide access to our referral network of psychologists, medical practitioners, clinics and crisis centres and, with your consent, help coordinate that hand-over.
Frequently asked questions
How soon after an incident should debriefing take place?
Timing depends on the incident and the people affected. Contact us as soon as possible and we will advise on the most appropriate approach.
Can you come to our workplace or school?
Yes. Group debriefing is usually delivered on-site, subject to availability and location.
Is what I share kept confidential?
Yes. Confidentiality is central to our practice. Information is shared only with your consent, or where the law requires disclosure to protect you or someone else from serious harm.
Enquire
Ask about Trauma Debriefing and Counselling
Leave your details and we will contact you confidentially to discuss how we can help.