Overview
About this service
Families are often the first place where stress shows. Family sessions create a safe, facilitated space in which each member can be heard and patterns of conflict can be understood and changed.
Our practitioners work with the family as a whole — and with individual members where helpful — to strengthen communication, restore trust and agree on practical ways forward.
Who this service is for
- Parents and caregivers
- Families with adolescents or young adults
- Blended and extended families
- Families navigating change, loss or crisis
Common challenges we address
- Persistent conflict and breakdown in communication
- Parent–child relationship difficulties
- Adjusting to divorce, remarriage or relocation
- The impact of illness, loss or substance use on the family
How the service is delivered
- FamilySessions with family members
- IndividualOne-on-one sessions
- RemoteTelephonic or online
Psychosocial support is delivered in-house by Libalele. Specialist clinical elements are provided through referral to appropriately qualified and registered professionals.
Assessment and engagement process
- 1
First contact
Reach out by phone, email or our enquiry form. We respond promptly and confidentially.
- 2
Initial conversation
A practitioner listens to your situation and explains the options available.
- 3
Assessment
We explore needs, strengths and any risks to agree the most appropriate support.
- 4
Support plan
Together we agree goals, session format and frequency.
- 5
Review and follow-up
Progress is reviewed, and referral or continued support is arranged where needed.
Expected support pathways
- Facilitated family sessions
- Individual sessions for family members
- Parenting guidance
- Referral for specialist child or adolescent assessment where required
Referral arrangements
Where a need falls outside the scope of psychosocial support — for example, where a clinical diagnosis, medication or specialist treatment may be required — we provide access to our referral network of psychologists, medical practitioners, clinics and crisis centres and, with your consent, help coordinate that hand-over.
Frequently asked questions
Does the whole family need to attend every session?
Not necessarily. Some sessions involve the whole family, others focus on particular members. We agree the format together.
What if a family member is reluctant to participate?
That is common. We can begin with those who are willing and explore ways to involve others when they are ready.
Is what I share kept confidential?
Yes. Confidentiality is central to our practice. Information is shared only with your consent, or where the law requires disclosure to protect you or someone else from serious harm.
Enquire
Ask about Family Therapy
Leave your details and we will contact you confidentially to discuss how we can help.