Overview
About this service
Substance use affects not only the person using, but everyone around them. We offer compassionate, non-judgemental support that meets people where they are and helps them move towards healthier choices.
Our role is psychosocial: motivational support, family guidance, relapse-prevention planning and coordinated referral to registered treatment and rehabilitation services where these are needed.
Who this service is for
- Individuals concerned about their own substance use
- Family members and partners
- Employers addressing substance use in the workplace
- Schools and youth programmes
Common challenges we address
- Alcohol and drug use affecting health, work or relationships
- Family conflict linked to substance use
- Maintaining recovery after treatment
- Early warning signs in young people
How the service is delivered
- IndividualOne-on-one sessions
- FamilySessions with family members
- GroupFacilitated group sessions
- On-siteAt your school or workplace
- RemoteTelephonic or online
Psychosocial support is delivered in-house by Libalele. Specialist clinical elements are provided through referral to appropriately qualified and registered professionals.
Assessment and engagement process
- 1
First contact
Reach out by phone, email or our enquiry form. We respond promptly and confidentially.
- 2
Initial conversation
A practitioner listens to your situation and explains the options available.
- 3
Assessment
We explore needs, strengths and any risks to agree the most appropriate support.
- 4
Support plan
Together we agree goals, session format and frequency.
- 5
Review and follow-up
Progress is reviewed, and referral or continued support is arranged where needed.
Expected support pathways
- Motivational and supportive counselling
- Family support sessions
- Aftercare and relapse-prevention support
- Referral to registered treatment and rehabilitation facilities
Referral arrangements
Medical detoxification, inpatient rehabilitation and medication-assisted treatment are provided by registered treatment facilities and medical practitioners. With your consent, we help coordinate referral and continue psychosocial support before and after treatment.
Frequently asked questions
Do you provide rehabilitation or detox?
No. We provide psychosocial support and help coordinate referral to registered treatment facilities for detox and rehabilitation.
Can I get support if my family member is the one using substances?
Yes. Family members often need support in their own right, and we offer sessions specifically for them.
Is what I share kept confidential?
Yes. Confidentiality is central to our practice. Information is shared only with your consent, or where the law requires disclosure to protect you or someone else from serious harm.
Enquire
Ask about Substance Abuse Support
Leave your details and we will contact you confidentially to discuss how we can help.