Overview
About this service
Persistent absence and dropping out of school or college are rarely about one thing. We help identify the personal, family and social factors involved and work with learners, families and institutions to re-engage.
This service is available to individual families and as a structured programme for schools and TVET colleges.
Who this service is for
- Learners and students at risk of dropping out
- Parents and caregivers
- Schools, TVET colleges and universities
Common challenges we address
- Chronic absenteeism
- Disengagement and poor motivation
- Family, financial or social pressures
- Bullying and safety concerns
How the service is delivered
- IndividualOne-on-one sessions
- FamilySessions with family members
- GroupFacilitated group sessions
- On-siteAt your school or workplace
Delivered in-house by the Libalele team.
Assessment and engagement process
- 1
First contact
Reach out by phone, email or our enquiry form. We respond promptly and confidentially.
- 2
Initial conversation
A practitioner listens to your situation and explains the options available.
- 3
Assessment
We explore needs, strengths and any risks to agree the most appropriate support.
- 4
Support plan
Together we agree goals, session format and frequency.
- 5
Review and follow-up
Progress is reviewed, and referral or continued support is arranged where needed.
Expected support pathways
- Learner and family support
- Re-engagement planning with the institution
- Institutional early-warning programmes
- Referral to social and educational resources
Referral arrangements
Where a need falls outside the scope of psychosocial support — for example, where a clinical diagnosis, medication or specialist treatment may be required — we provide access to our referral network of psychologists, medical practitioners, clinics and crisis centres and, with your consent, help coordinate that hand-over.
Frequently asked questions
Can our institution request a programme?
Yes. We design institutional programmes — see our Institutional Partnerships page or contact us directly.
Is what I share kept confidential?
Yes. Confidentiality is central to our practice. Information is shared only with your consent, or where the law requires disclosure to protect you or someone else from serious harm.
Enquire
Ask about Absenteeism and School Dropout
Leave your details and we will contact you confidentially to discuss how we can help.