Overview
About this service
Mediation offers a structured, confidential alternative to prolonged conflict. A neutral mediator helps parties communicate, understand one another’s positions and reach practical agreements.
We mediate family, co-parenting, community and workplace disputes.
Who this service is for
- Families and separating couples
- Co-parents
- Workplace teams
- Community groups
Common challenges we address
- Disputes about parenting arrangements
- Family and inheritance conflict
- Workplace interpersonal conflict
- Community disagreements
How the service is delivered
- CouplesSessions for partners
- FamilySessions with family members
- GroupFacilitated group sessions
- On-siteAt your school or workplace
Delivered in-house by the Libalele team.
Assessment and engagement process
- 1
First contact
Reach out by phone, email or our enquiry form. We respond promptly and confidentially.
- 2
Initial conversation
A practitioner listens to your situation and explains the options available.
- 3
Assessment
We explore needs, strengths and any risks to agree the most appropriate support.
- 4
Support plan
Together we agree goals, session format and frequency.
- 5
Review and follow-up
Progress is reviewed, and referral or continued support is arranged where needed.
Expected support pathways
- Pre-mediation consultations
- Facilitated mediation sessions
- Written summary of agreements
- Referral for legal advice where required
Referral arrangements
Mediation does not replace legal advice. Where agreements have legal implications, parties are encouraged to consult a legal practitioner.
Frequently asked questions
Is mediation legally binding?
Agreements reached in mediation are not automatically binding. They can be formalised through the appropriate legal processes.
Is what I share kept confidential?
Yes. Confidentiality is central to our practice. Information is shared only with your consent, or where the law requires disclosure to protect you or someone else from serious harm.
Enquire
Ask about Mediation
Leave your details and we will contact you confidentially to discuss how we can help.