Overview
About this service
Support groups bring together people facing similar challenges in a safe, confidential and professionally facilitated environment. Members often find comfort and practical insight in hearing from others.
Groups focus on the needs of new parents, grief and loss, addiction recovery and health-related challenges.
Who this service is for
- New parents
- People coping with grief and loss
- People in addiction recovery
- People living with health-related challenges
Common challenges we address
- Isolation and feeling alone
- Need for ongoing, low-intensity support
- Maintaining progress after individual counselling
How the service is delivered
- GroupFacilitated group sessions
- On-siteAt your school or workplace
- RemoteTelephonic or online
Delivered in-house by the Libalele team.
Assessment and engagement process
- 1
First contact
Reach out by phone, email or our enquiry form. We respond promptly and confidentially.
- 2
Initial conversation
A practitioner listens to your situation and explains the options available.
- 3
Assessment
We explore needs, strengths and any risks to agree the most appropriate support.
- 4
Support plan
Together we agree goals, session format and frequency.
- 5
Review and follow-up
Progress is reviewed, and referral or continued support is arranged where needed.
Expected support pathways
- Facilitated group sessions
- Transition to or from individual support
- Referral to specialist services where needed
Referral arrangements
Where a need falls outside the scope of psychosocial support — for example, where a clinical diagnosis, medication or specialist treatment may be required — we provide access to our referral network of psychologists, medical practitioners, clinics and crisis centres and, with your consent, help coordinate that hand-over.
Frequently asked questions
Do I have to speak in a group?
No. You are welcome to listen until you feel comfortable sharing.
Is what I share kept confidential?
Yes. Confidentiality is central to our practice. Information is shared only with your consent, or where the law requires disclosure to protect you or someone else from serious harm.
Enquire
Ask about Support Groups
Leave your details and we will contact you confidentially to discuss how we can help.